TY - BOOK AU - Julnes,Patria de Lancer TI - International handbook of practice-based performance management SN - 9781412940122 (hbk.) PY - 2008/// CY - Los Angeles PB - SAGE Publications KW - Government productivity KW - Administrative agencies KW - Management KW - Auditing KW - Nonprofit organizations KW - Organizational effectiveness KW - Total quality management KW - Performance KW - Measurement N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0712/2007008883.html ER -