TY - BOOK AU - Ladda Vatjanasaregagul TI - The relationship of service quality, consumer decision factors and brand equity PY - 2007/// CY - Florida PB - Nova Southeastern University KW - Nova Southeastern University KW - Dissertations KW - Customer services KW - Research KW - Marketing research KW - Service industries KW - Thailand KW - Quality control KW - Consumer behavior KW - Dissertations, Academic KW - California N1 - Thesis (Doctor of Business Administration) - Nova Southeastern University, 2007; References : p. 165-176 ER -