Managing conflict through communication - Cahn, Dudley D.; Abigail, Ruth Anna; Lulofs, Roxane Salyer (Boston, MA : Pearson/Allyn and Bacon, 2007)
Rev. ed. of : Conflict / Roxane S. Lulofs, Dudley D. Cahn, 2nd ed., 2000
Includes bibliographical references (p. 297-313) and index
Keywords: Conflict (Psychology) -- Textbooks; Interpersonal conflict -- Textbooks; Conflict management -- Textbooks