Schiffman, Stephen <br/><br/>
Cold calling techniques (that really work!) / 
by Stephan Schiffman 
 - Kuala Lumpur :  Golden Books Centre,  1991 
 - 130 p. ;  24 cm. 
<br/><br/> First published 1990 by Bob Adams 
<br/><br/><label>ISBN: </label>9679959732 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone selling<br/>Telemarketing