TY  - BOOK
AU  - Poll,Roswitha
AU  - Boekhorst,Peter te
ED  - International Federation of Library Associations and Institutions
TI  - Measuring quality: performance measurement in libraries 
T2  - IFLA publications
SN  - 9783598220333
PY  - 2007///
CY  - Muchen
PB  - K. G. Saur
KW  - Academic libraries
KW  - Evaluation
KW  - Public libraries
ER  -