Poll, Roswitha <br/><br/>
Measuring quality :  performance measurement in libraries / 
Roswitha Poll, Peter te Boekhorst 
 - 2nd rev. ed. 
 - Muchen :  K. G. Saur,  2007 
 - 269 p. :  ill. ;  22 cm. 
 - IFLA publications ;  127 .
 - IFLA publications ;  127 .
<br/><br/><br/>Selective bibliography: p. 263-267 
<br/><br/><label>ISBN: </label>9783598220333  Hadiah 9783598220333  RM387.04 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Evaluation<br/>Public libraries--Evaluation