Griffiths, Andrew <br/><br/>
101 ways to really satisfy your customers / 
 One hundred one ways to really satisfy your customers 
Andrew Griffiths 
 - Crows Nest NSW, Australia :  Allen & Unwin,  2002 
 - xxviii, 218 p. ;  22 cm. 
<br/><br/><label>ISBN: </label>1865087440  RM63.50  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer relations