TY  - BOOK
AU  - Futrell,Charles
TI  - Fundamentals of selling: customers for life through service 
SN  - 9780073404691 (hbk.)
PY  - 2008///
CY  - Boston, Mass.
PB  - McGraw-Hill/Irwin
KW  - Selling
N1  - Includes index
UR  - http://www.loc.gov/catdir/toc/ecip0620/2006030126.html
ER  -