TY  - BOOK
AU  - Summers,Donna C.S.
TI  - Six sigma: basic tools and techniques 
SN  - 0131716808 (pbk.)
PY  - 2007///
CY  - Upper Saddle River, N. J.
PB  - Pearson/Prentice Hall
KW  - Total quality management
KW  - Six Sigma (Quality control standard)
N1  - Includes bibliographical references (p. 391-397) and index
ER  -