Summers, Donna C. S. <br/><br/>
Six sigma :  basic tools and techniques / 
Donna C.S. Summers 
 - Upper Saddle River, N. J. :  Pearson/Prentice Hall,  2007 
 - ix, 405 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 391-397) and index 
<br/><br/><label>ISBN: </label>0131716808 (pbk.)  RM120.78 9780131716803 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Six Sigma (Quality control standard)