Keyes, Jessica,  1950- <br/><br/>
Knowledge management, business intelligence, and content management :  the IT practitioner's guide / 
Jessica Keyes 
 - Boca Raton, FL :  Auerbach Publications,  2006 
 - xxi, 475 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>084939385X (hbk.)  RM359.43 9780849393853 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology<br/>Information resources management<br/>Knowledge management