TY - BOOK AU - Dwyer,F.Robert AU - Tanner,John F. TI - Business marketing: connecting strategy, relationships, and learning SN - 0072865784 (hbk.) PY - 2006/// CY - Boston, Mass. PB - McGraw-Hill/Irwin KW - Marketing N1 - Includes bibliographical references (p. 652-660) and index ER -