The relationship edge : the key to strategic influence and selling succes /
Jerry Acuff with Wally Wood
- 2nd ed.
- Hoboken, New Jersey : John Wiley & Sons, 2007
- xiii, 241 p. ; 23 cm.
9780470068335 (pbk.) 0470068337 (pbk.) RM63.00
Customer services Customer relations Success in business