TY - BOOK AU - Clarke,John TI - Creating citizen-consumers: changing publics & changing public services SN - 1412921333 (hbk.) PY - 2007/// CY - London PB - SAGE KW - Human services KW - United Kingdom KW - Decision making KW - Citizen participation KW - Citizenship KW - Consumption (Economics) KW - Social policy N1 - Includes bibliographical references (p. [164]-175) and index ER -