Stapenhurst, Tim <br/><br/>
Mastering statistical process control :  a handbook for performance improvement using cases / 
Tim Stapenhurst 
 - Amsterdam :  Elsevier Butterworth-Heinemann,  2005 
 - xxxv, 460 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0750665297 (pbk.)  RM140.23 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control--Statistical methods<br/>Process control--Statistical methods