Gudykunst, William B. <br/><br/>
Bridging differences :  effective intergroup communication / 
William B. Gudykunst. 
 - 4th ed. 
 - Thousand Oaks, Calif. :  SAGE Publications,  2004. 
 - xvi, 425 p. :  forms ;  25 cm. 
<br/><br/> As instructed via order slip dated 28.3.07(100310-order number). 
<br/><br/>Includes bibliographical references (p. 375-414) and index. 
<br/><br/><label>ISBN: </label>0761929363 (hbk.)  RM448.50 0761929371 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Intercultural communication.<br/>Interpersonal communication.