Locker, Kitty O. <br/><br/>
Business communication :  building critical skills / 
Kitty O. Locker, Stephen Kyo Kaczmarek 
 - 2nd ed. 
 - New York :  McGraw-Hill/Irwin,  2004 
 - xxix, 637 p. :  col. ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>
<br/><br/><label>ISBN: </label>0072562196 (pbk.)  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication