Design for six sigma for green belts and champions : applications for service operations--foundations, tools, DMADV, cases, and certification - Gitlow, Howard S.; Levine, David M., 1946-; Popovich, Edward A. (Upper Saddle River, NJ : Pearson/Prentice Hall, 2006)
Book is accompanied by 1 computer laser optical disc, entitled'Sigmaflow' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references and index
Keywords: Six Sigma (Quality control standard); Quality control -- Statistical methods; Production management -- Statistical methods