TY  - BOOK
AU  - Snee,Ronald D.
AU  - Hoerl,Roger Wesley
TI  - Six Sigma beyond the factory floor: deployment strategies for financial services, health care, and the rest of the real economy 
SN  - 013143988X
PY  - 2005///
CY  - Upper Saddle River, NJ
PB  - Pearson/Prentice Hall
KW  - Six Sigma (Quality control standard)
KW  - Quality control
KW  - Cost control
KW  - Organizational effectiveness
KW  - Health services administration
N1  - Includes bibliographical references and index
ER  -