Palmer, Michael Dispute processes : ADR and the primary forms of decision-making / Michael Palmer - 2nd ed. - Cambridge, UK : Cambridge University Press , 2005 - xviii, 389 p. ; 25 cm. Includes bibliographical references (p.365-378) and index ISBN: 9780521676014 RM174.50 0521676010 Subjects--Topical Terms: Dispute resolution (Law)--United Kingdom