Assessing claims resolution facilities :  what we need to know / 
Deborah R. Hensler 
 - Santa Monica, Canada :  RAND,  1992 
 - 399 - 420 p. ;  28 cm. 
 - RAND/RP ;  107 .
<br/><br/> RAND/RP-107 
<br/><br/><label>ISBN: </label> Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dispute resolution (Law)--United States