TY  - BOOK
AU  - Egan,Gerard
TI  - The skilled helper: a systematic approach to effective helping 
SN  - 0534121381 :
PY  - 1990///]
CY  - Pacific Grove, California
PB  - Brooks/Cole Publishing Company
KW  - Counseling psychology
KW  - Helping behavior
N1  - Pesanan sementara YUHA -Pn Baizura; Bibliography: page 410-430
ER  -