Gattorna, John.

Living supply chains : how to mobilize the enterprise around delivering what your customers want / John Gattorna. - Harlow, England : Financial Times/Prentice Hall, 2006. - xiv, 337 p. : ill. ; 24 cm.

Includes bibliographical references.

0273706144 (hbk.) RM227.47 9780273706144 (hbk.)


Business logistics.
Customer services.