Shepard, Glenn,  1963- <br/><br/>
How to manage problem employees :  a step-by-step guide for turning difficult employees into high performers / 
Glenn Shepard 
 - Hoboken, N. J. :  John Wiley,  2005 
 - ix, 198 p. ;  22 cm. 
<br/><br/><label>ISBN: </label>0471730432  RM47.80 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees<br/>Personnel management