TY  - BOOK
AU  - Slack,Nigel
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 0273684264 (hbk.
PY  - 2006///
CY  - Harlow, England
PB  - Prentice Hall/Financial Times
KW  - Manufacturing processes
KW  - Process control
N1  - Book is accompanied by 1 computer laser optical disc, entitled,' Operations and process management : priciples and practice for strategic impact' bearing the same call number and available at Bahagian Koleksi Media; Includes bibliographical references and index
ER  -