Operations and process management : principles and practice for strategic impact - Slack, Nigel (Harlow, England : Prentice Hall/Financial Times, 2006)
Book is accompanied by 1 computer laser optical disc, entitled,' Operations and process management : priciples and practice for strategic impact' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references and index
Keywords: Manufacturing processes; Process control