TY - ADVS AU - Schrank,Louise Welsh ED - Stage Fright Productions ED - Learning seed TI - Manners at works: corporate etiquette PY - 2006/// CY - Lake Zurich, Ill. PB - Learning Seed KW - Business etiquette KW - Manners and customs KW - Etiquette N1 - Narrator : Leslie Gray; For middle secondary to senior secondary students N2 - Discussions & vignettes covering the proper way to behave in business situations. Courtesy puts people at ease, makes them comfortable & contributes to professional success. Covered are introductions & hand shakes, smoking, appearance & clothing, eating, promptness, small talk, telephone etiquette, etc ER -