Kemp, Sid Quality management demystified / Sid Kemp - New York : McGraw-Hill, 2006 - xxii, 355 p. : ill. ; 24 cm. - Demystified series . - McGraw-Hill'Demystified' series . Includes bibliographical references (p. 337-339) and index ISBN: 0071449086 RM58.25 Subjects--Topical Terms: Quality control