TY - BOOK ED - Harvard Business School Press TI - The results-driven manager: business etiquette for the new workplace SN - 1591399742 PY - 2005/// CY - Boston, Mass. PB - Harvard Business School Press KW - Business etiquette KW - Management KW - Etiquette UR - http://www.loc.gov/catdir/toc/ecip0516/2005020531.html ER -