Northey, Margot,  1940- <br/><br/>
Impact :  a guide to business communication / 
Margot Northey, Joan McKibbin. 
 - 6th ed. 
 - Ontario :  Pearson Education Canada,  2005. 
 - vii, 294 p. :  ill. ;  24 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0131219197  RM169.92 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Commercial correspondance.<br/>Business report writing.