TY - BOOK AU - Dodd,Carley H. TI - Managing business and professional communication SN - 0205335268 (pbk.) PY - 2004/// CY - Boston PB - Pearson/Allyn and Bacon KW - Business communication KW - Communication in management KW - Communication in organizations KW - Interpersonal communication KW - Intercultural communication N1 - Includes bibliographical references and index ER -