TY  - ADVS
ED  - Professional Security Training Network
TI  - Communicating with angry people: the 7-6-5 method 
PY  - 2000///
CY  - Carrollton, Tx.
PB  - PSTN
KW  - Anger
KW  - Communication
KW  - Food Contamination
KW  - prevention & control
KW  - Food Service, Hospital
KW  - Cardiopulmonary Resuscitation
KW  - methods
ER  -