TY - BOOK AU - McLaughlin,Curtis P. AU - Kaluzny,Arnold D. TI - Continuous quality improvement in health care: theory, implementations and applications SN - 0763727121 (hc.) PY - 2006/// CY - Sudbury, Mass PB - John and Bartlett KW - Delivery of Health Care KW - organization & administration KW - Total Quality Management KW - methods ER -