Continuous quality improvement in health care : theory, implementations and applications / [edited by] Curtis McLaughlin, Arnold D. Kaluzny - 3rd ed. - Sudbury, Mass : John and Bartlett, 2006 - xxvi, 678 p. : ill. ; 24 cm.

0763727121 (hc.) RM295.43


Delivery of Health Care--organization & administration
Total Quality Management--methods

W84.AA1 / C66 2006