Continuous quality improvement in health care : theory, implementations and applications /
[edited by] Curtis McLaughlin, Arnold D. Kaluzny
- 3rd ed.
- Sudbury, Mass : John and Bartlett, 2006
- xxvi, 678 p. : ill. ; 24 cm.
0763727121 (hc.) RM295.43
Delivery of Health Care--organization & administration Total Quality Management--methods