Digital versus non-digital reference :  ask a librarian online and offline / 
Jessamyn West, editor 
 - Binghamton, NY :  Haworth Information Press,  2004 
 - xvii, 154 p. :  ill. ;  22 cm. 
<br/><br/> 'Co-published simultaneously as The reference librarian, number 85, 2004.' 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>078902442X (hard cover : alk. paper) 0789024438 (soft cover : alk. paper)  RM111.09 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services (Libraries)<br/>Reference services (Libraries)--Information technology<br/>Internet in library reference services<br/>Reference services (Libraries)