TY - BOOK AU - Greiner,Joy Marilyn TI - Exemplary public libraries: lessons in leadership, management, and service SN - 0313310696 (alk. paper) PY - 2004/// CY - Westport, Conn. PB - Libraries Unlimited KW - Public libraries KW - United States KW - Case studies KW - United Kingdom N1 - Includes bibliographical references (p. 215-222) and index UR - http://www.loc.gov/catdir/toc/fy052/2004046516.html ER -