TY  - BOOK
AU  - Fisher,Roger
AU  - Ury,William
AU  - Patton,Bruce
TI  - Getting to yes: negotiating agreement without giving in 
SN  - 0140157352
PY  - 1991///, 1981
CY  - New York
PB  - Penguin Book
KW  - Negotiation
N1  - 'Second edition with answers to ten questions people ask' -- cover
ER  -