TY  - BOOK
AU  - Kock,Ned F.
TI  - Business process improvement through e-collaboration: knowledge sharing through the use of virtual groups 
SN  - 159140357X (hardcover)
PY  - 2005///
CY  - Hershey PA
PB  - Idea Group Pub.
KW  - Reengineering (Management)
KW  - Virtual work teams
KW  - Knowledge management
KW  - Organizational learning
N1  - Includes bibliographical references and index
N2  - 'This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing'--Provided by publisher
ER  -