Kock, Ned F.,  1964- <br/><br/>
Business process improvement through e-collaboration :  knowledge sharing through the use of virtual groups / 
Ned Kock 
 - Hershey PA :  Idea Group Pub.,  2005 
 - xvii, 283 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/> 'This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing'--Provided by publisher 
<br/><br/><label>ISBN: </label>159140357X (hardcover) 1591403588 (soft cover)  RM284.06 1591403596 (ebook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>Virtual work teams<br/>Knowledge management<br/>Organizational learning