Human resources business process outsourcing : transforming how HR gets its work done - Lawler, Edward E. (San Francisco : Jossey-Bass, 2004)
Forces for change -- New roles for HR -- Evaluating the effectiveness of HR -- Design of the HR function -- Exult -- BP -- Bank of America -- International Paper -- Prudential -- Lessons learned -- Outsourcing and the future of HR.
Includes bibliographical references and index
Keywords: Personnel management -- Contracting out