Human resources business process outsourcing :  transforming how HR gets its work done / 
Edward E. Lawler III ... [et al.] 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  2004 
 - xix, 242 p. ;  24 cm. 
 - The Jossey-Bass business & management series .
<br/><br/>Includes bibliographical references and index 
<br/><br/>Forces for change -- New roles for HR -- Evaluating the effectiveness of HR -- Design of the HR function -- Exult -- BP -- Bank of America -- International Paper -- Prudential -- Lessons learned -- Outsourcing and the future of HR. 
<br/><br/><label>ISBN: </label>0787971634 (alk. paper)  RM133.73 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management--Contracting out