TY - BOOK ED - Harvard Business School TI - When people are the problem SN - 1591397138 PY - 2005/// CY - Boston, Mass. PB - Harvard Business School Press KW - Problem employees KW - Problems, exercises, etc KW - Personnel management KW - Interpersonal relations KW - Supervision of employees KW - Conflict management N1 - Includes index UR - http://www.loc.gov/catdir/toc/ecip052/2004024791.html ER -