Extreme facilitation : guiding groups through controversy and complexity - Ghais, Suzanne, 1967- (San Francisco : Jossey-Bass, 2005)
The right stuff : what it takes to be an extreme facilitator -- The facilitator as architect -- Assessment : the essential first step -- Convening : creating a democratic table -- Contracting : setting yourself up for success -- Process basics : the beginner's guide to facilitation -- The physical capacity : the foundation -- The emotional capacity : welcoming and working with feelings -- The intellectual capacity : facilitating complex issues -- The intuitive capacity : sparking insights and ideas -- The spiritual capacity : helping groups transcend -- Putting it all together
Includes bibliographical references and index
Keywords: Group facilitation