TY  - BOOK
AU  - Gitlow,Howard S.
AU  - Gitlow,Howard S.
TI  - Quality management
SN  - 0073662631 (alk. paper)
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill/Irwin
KW  - Quality control
KW  - Statistical methods
N1  - Rev. ed. of : Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim, 1995; Book is accompanied by 1 computer laser optical disc, entitled'Student CD-ROM to accompany Quality management, 3rd ed.' bearing the same call number and available at Bahagian Koleksi Media; Includes index
ER  -