Quality management - Gitlow, Howard S.; Gitlow, Howard S. (Boston : McGraw-Hill/Irwin, 2005)
Rev. ed. of : Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim, 1995.
Book is accompanied by 1 computer laser optical disc, entitled'Student CD-ROM to accompany Quality management, 3rd ed.' bearing the same call number and available at Bahagian Koleksi Media.
Includes index.
System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.
Keywords: Quality control -- Statistical methods