TY  - BOOK
AU  - Lighter,Donald E.
AU  - Fair,Douglas C.
AU  - Lighter,Donald E.
TI  - Quality management in health care: principles and methods 
SN  - 0763732184
PY  - 2004///
CY  - Massachusetts
PB  - Jones and Bartlett Publishers
KW  - Quality Assurance, Health Care
KW  - organization & administration
KW  - Statistics
KW  - methods
KW  - Total Quality Management
N1  - Rev. ed. of: Principles and methods of quality management in health care / Donald E. Lighter, Douglas C. Fair. 2000
ER  -