TY  - BOOK
AU  - Courage,Catherine
AU  - Baxter,Kathy
TI  - Understanding your users: a practical guide to user requirements methods, tools, and techniques 
SN  - 1558609350 (cover : alk. paper)
PY  - 2004///
CY  - San Francisco, CA
PB  - Morgan Kaufmann Publishers
KW  - Human-computer interaction
KW  - Computer software
KW  - Development
KW  - User interfaces (Computer systems)
N1  - Includes bibliographical refrences and index
UR  - http://www.loc.gov/catdir/toc/ecip054/2004028477.html
ER  -