TY - BOOK AU - Lammiman,Jean AU - Syrett,Michel TI - Cool search: keeping your organization in touch and on the edge SN - 1841124303 AV - HD30.28 .L356 2004 U1 - 658.406 21 PY - 2004/// CY - Oxford PB - Capstone KW - Strategic planning KW - Organizational change KW - Consumers' preferences KW - Market surveys N1 - Includes bibliographical references (p. 229-234) and index ER -