Duening, Thomas N. <br/><br/>
Essentials of business process outsourcing / 
Thomas N. Duening, Rick L. Click 
 - Hoboken, N. J. :  John Wiley & Sons,  2005 
 - x, 230 p. :  ill. ;  23 cm. 
 - Essentials series .
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0471709875 (pbk.)  RM159.80 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Contracting out