Billing and collections : best practices - Bragg, Steven M. (Hoboken, N.J. : John Wiley & Sons, 2005)
Success or failure with best practices -- Credit policies, procedures, and systems -- Credit granting techniques -- Invoice creation -- Invoice delivery -- Cash collection and application -- Managing the collection department -- Collection systems -- Collection techniques -- Deduction management -- Outsourcing collections -- Billing and collections measurements
Includes index
Keywords: Collecting of accounts